1. Where is my Leasing Angel located and are some services restricted by area?
Our Leasing Angels are everywhere … our assistance knows no boundaries!
2. Can I customize my plan as a property owner and/or manager?
You sure can! All plans can be customized to fit your particular professional needs.
3. What is a “Preferred Rental”?
A “Preferred Rental” is a rental property that embodies the standard of “quality” living that we seek to offer our rental clientele. For property owners and/or managers to become apart of our “Preferred Rental Network”, it’s more than a simple request – Contact us for more details.
4. Is resident retention apart of your service?
Yes. We do offer a service called “Constant Contact” which acts as a constantly revolving door for customer satisfaction. Such is tailored to the specifics of your company and your property to ensure that the gap in resident/owner communication is bridged and you retain an awesome tenant for now and years to come.
5. What do I pay up front?
Nothing. Our network is FREE to enroll. Once a rental client is successfully matched to your property is when you will be invoiced on a Net 15. *Services are guaranteed – if the tenant match fails within 60 days, you will attain a full refund.
*Management and/or owner must opt into placement insurance.
6. What time does my Leasing Angel stop working for me?
Never! 🙂 Customer service is a 24/7 responsibility that we take very seriously.